Portfolio
Below are some case studies of systems
delivered by Blackdown Systems
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Stock Control / Order
Processing |
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Call Centre / Prospects |
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Data Processing |
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Dispatch Notes / Invoicing |
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Stock Control
/ Order Processing
The client had been using
and Access system for some time, but the sheer volume of data
in the database was causing performance and reliability issues.
Blackdown Systems re-authored this application, with the addition
of several time saving features and reports in Java, sitting
on an SQL database.
The system takes new client
orders directly from Sage, and schedules purchases using a
set of supplier specifc lead times. It then generates and
submits PO’s to the main suppliers and the goods-in
department verifies what was actually shipped when a delivery
arrives. It can send reminders where there have been omissions.
It then tracks the goods through the factory to the point
of dispatch to individual clients. The system is extremely
flexible and allows items to be juggled between orders to
meet clients shifting deadlines.
Call
Centre / Prospects
Blackdown Systems developed
a bespoke application that displays product information to
sales reps in a call centre. Reps ability to discount can
be controlled on a per rep basis. When a sale is agreed the
system sends a PO to the client for signing. Upon receipt
of the signed PO the order is invoiced and posted into Sage.
The system generates the invoice in PDF format and emails
it to the client.
Management can add, re-price
and manage the product portfolio. There is an array of reports
that run off this system; profitability of each the reps,
profitability of each product range, finances in terms of
sales per period or per product line.
Data Processing
The client has an ecommerce
sight through which their retail business operates. However
the data is not formatted in a manner that makes it easy to
report on, or to extract into other systems.
Blackdown Systems setup database
replication and then post processed the data so that detailed
reports can be generated and the data cab be readily imported
into Sage.
Dispatch Notes
/ Invoicing
A bespoke system has been
developed that allows an automated dispatch note to be generated
at the point of manufacture. This is then automatically sent
to the accounting offices for import to QuickBooks as an invoice.
Slight variations in dispatch note mechanisms are required
for the various clients and hauliers.
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